Privacy Policy

Your Privacy Matters to Us

At Perennial Systems Malaysia (“we,” “our,” or “us”), protecting your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with our advertisements, including those on platforms like Facebook and Google. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

We may collect information that you provide directly to us, including:

  • Name, email address, phone number, and other contact details
  • Company name and business information
  • Payment and billing details
  • Feedback, survey responses, or inquiries submitted through our website or other communication channels

B. Information Collected Automatically

When you interact with our website or advertisements, we may automatically collect data such as:

  • IP address, device type, and browser type
  • Date, time, and duration of your visit
  • Pages viewed and navigation patterns
  • Referring URLs and interactions with advertisements

C. Information from Third Parties

We may also receive data from third-party platforms, such as:

  • Facebook, Google Ads, or other advertising networks (e.g., click behavior, ad engagement)
  • Publicly available data sources

2. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve our products and services
  • Process orders, payments, or customer inquiries
  • Communicate updates, offers, and promotions relevant to your interests
  • Deliver targeted advertising through platforms like Facebook and Google
  • Monitor website and marketing performance
  • Comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist with advertising, analytics, payment processing, or email delivery.
  • Advertising Platforms: Platforms like Facebook and Google to deliver personalized advertisements.
  • Legal Authorities: When required to comply with legal obligations, enforce our terms, or protect our rights.

4. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to:

  • Enhance website functionality and user experience
  • Track ad performance and user interactions
  • Enable retargeting and personalized advertising

You can manage cookies through your browser settings or opt-out of targeted advertising via:

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Restrict data processing or request data portability

To exercise your rights, please contact us at malaysia@perennialsys.com.

7. How We Protect Your Information

We implement industry-standard measures to safeguard your data, including encryption, secure servers, and restricted access. However, no method of transmission or storage is completely secure.

8. Advertising and Analytics

Our use of platforms like Facebook Ads and Google Ads complies with their respective advertising policies. These platforms may collect data about your interactions with our ads to improve their delivery and effectiveness.

For more details, see:

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

  • Email: malaysia@perennialsys.com

This Privacy Policy is designed to comply with Facebook Ads and Google Ads guidelines, ensuring transparency and adherence to their data usage and consent requirements.