Terms & Conditions

These Terms and Conditions ("Terms") govern your use of our website, services, and any associated content provided by Perennial Systems Malaysia ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of Services

Eligibility

You must be at least 18 years old to use our services. By using our website, you represent that you meet this requirement.

Permitted Use

You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations. Any unauthorized use of our website or services is prohibited.

2. Account Registration

To access certain features, you may need to create an account. You are responsible for:

  • Providing accurate and up-to-date information during registration.
  • Maintaining the confidentiality of your account credentials.
  • Notifying us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts for violation of these Terms.

3. Payments and Subscriptions

If our services include paid features or subscriptions:

  • Payments are due as specified at the time of purchase.
  • You agree to provide accurate billing information and authorize us to charge your chosen payment method.
  • We may adjust subscription rates with prior notice.

Refund Guidelines

Refunds are processed under strict guidelines as follows:

  • Refund requests must be submitted within [insert timeframe] of purchase.
  • Refunds are issued only for valid cases.
  • Refunds are not applicable for user errors, change of mind, or violation of our Terms.
  • All refund requests are subject to evaluation and approval by our team.

For further details, refer to our Refund Policy.

4. Intellectual Property

All content, materials, and trademarks on our website are owned by [Your Company Name] or licensed to us. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written consent.

5. User Conduct

You agree not to:

  • Violate any applicable laws or regulations.
  • Upload or distribute malicious code, viruses, or harmful content.
  • Impersonate others or misrepresent your identity.
  • Engage in unauthorized data mining, scraping, or similar activities.

6. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, data, or business opportunities arising from your use of our services.

Our total liability is limited to the amount paid by you for the services.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third-party websites. Use them at your own risk.

8. Modifications to Services

We reserve the right to modify or discontinue our services at any time, with or without notice. We are not liable for any changes, suspensions, or discontinuations.

9. Termination

We may terminate or suspend your access to our services for:

  • Violation of these Terms.
  • Engagement in fraudulent or harmful activities.

Termination does not affect any accrued rights or obligations.

10. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved exclusively in the courts of Pune, Maharashtra, India.

11. Updates to These Terms

We may update these Terms periodically. Changes will be posted on this page with the revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us:

  • Email: malaysia@perennialsys.com