Effective August 1, 2024, Malaysia made e-invoicing mandatory for businesses with annual turnovers exceeding RM 100 million. As a result of this mandate, the Inland Revenue Board of Malaysia (IRBM), also known as LHDN, on June 29, 2024, introduced the MyInvois Portal to facilitate the seamless adoption of e-invoicing across the country. For a broader perspective on compliance, see this complete guide to e-invoicing in Malaysia.
This guide will cover the essential features of the MyInvois Portal, including how to log in for the first time, how to issue e-invoices effectively, and the various testing and production environments and their benefits.
Important Updates
On 26th July 2024, LHDN granted a 6-month soft landing for its 1st August 2024 MyInvois live e-invoicing mandate. In the first wave (over MYR 100 million in turnover), taxpayers will not be required to pre-clear their invoices beginning on 1st August 2024. Alternatively, they can use current invoice formats and submit a single consolidated report by the 7th of the month following the transaction. Learn more about the mandate timeline and its implications.
This means the first digital transaction reporting deadline will be 7th September 2024. There will be no post-invoice issuance digital reporting phase after 1st February 2025, when penalties for failing to report live through MyInvois will be imposed. Check out this guide on e-invoicing penalties in Malaysia to understand risks and avoidance strategies.
What is the MyInvois Portal?
The MyInvois Portal, accessible via MyInvois HASIL, is an IRBM user-friendly e-invoicing platform designed to support businesses transitioning to the mandatory e-invoice system. This platform solely focuses on businesses that do not utilize large-scale ERP systems and prefer a more hands-on approach to invoice management. For more details on the IRBM’s role, visit this overview of the Inland Revenue Board of Malaysia.
Businesses can generate e-invoices through two primary methods:
- API Integration: Ideal for businesses that require automated and high-volume e-invoice generation directly from their existing systems. Explore this comprehensive guide to Malaysia e-invoicing API integration.
- Manual Entry via MyInvois Portal: This option allows businesses to manually create e-invoices through direct data entry or by uploading spreadsheets, making it accessible even for those without advanced IT infrastructure.
Key Functions of the MyInvois Portal
As Malaysia adopts e-invoicing with the rollout of the MyInvois Portal, businesses across the nation are looking for ways to adapt seamlessly. This platform, introduced by the Inland Revenue Board of Malaysia (IRBM), is designed to facilitate the transition for businesses that may not rely on large-scale ERP systems and require user-friendly e-invoicing management.
Below is a breakdown of the key functionalities of the MyInvois Portal and how businesses can benefit from each feature.
- Profile Management:
- Users and Taxpayers (Companies): The MyInvois Portal helps manage company profiles, ensuring accurate, up-to-date taxpayer information.
- Representatives: Authorized representatives can access the portal, ensuring uninterrupted invoicing even if key personnel are unavailable.
- ERP Systems and Intermediaries: Integration with ERP systems and third-party software automates workflows, saving time and reducing manual entry errors.
- Document Management:
- Submission: It simplifies the process of sending invoices and other documents, making it easier to keep track of them.
- Review and Validation: An automated validation procedure ensures compliance with Malaysian regulations, identifying errors before they are submitted.
- Rejection and Cancellation: Provides clear feedback on rejections, allowing for quick corrections and resubmissions.
- Printing & Retrieval: You can easily retrieve and print past documents for audits or reference.
- Notifications: Provides timely notifications for critical actions, allowing businesses to maintain a sense of order.
MyInvois Portal Environments
The MyInvois Portal offers two distinct environments to support different stages of the e-invoicing process:
Environment | Purpose | Access Link |
|---|---|---|
Testing (Sandbox) | A safe space for businesses to test e-invoicing functionalities without impacting real operations. | |
Production (Live) | The live environment where actual e-invoices are processed and submitted using real data. |
For technical insights into the SDK supporting these environments, refer to this guide on the software development kit for e-invoicing in Malaysia.
How to Log in to the MyInvois Portal for the First Time
Logging into the MyInvois Portal for the first time is straight forward but depends on whether you have received an activation email:
For Users with an Activation Email:
- Activate Your Account:
- Click the activation link emailed by the Inland Revenue Board (IRBM).
- Choose your User Identification Type and input the required details.
- Generate your digital certificate and set a password and security phrase to complete the MyInvois Portal sign up.
- Login:
- Visit the portal at mytax.hasil.gov.my (production environment) or preprod-mytax.hasil.gov.my (testing environment).
- Enter your credentials to access the portal.
For Users without an Activation Email:
- Registration:
- Log in to the MyTax Portal and provide your identification information to begin registration.
- Follow the steps to apply for a PIN and upload the necessary documents for verification.
- Activation and Login:
- After receiving the email with your PIN, use the provided link to activate your account.
- Enter your identification details, password, and security phrase to complete the MyInvois Portal login.
After Login: Setting Up Roles and Permissions
Once logged into the MyInvois Portal, you can configure your profile and apply for specific roles within your organization, such as Director or Company Representative. This process involves:
- Role Selection: Navigate to your profile, choose the appropriate role, and submit the necessary documents for verification by the IRBM.
- Role Switching: Users can switch roles depending on their duties, ensuring flexibility in managing e-invoicing tasks.
For additional guidance, refer to the MyInvois Portal user guide available through the IRBM or LHDN resources.
Frequently Asked Questions
Roles such as Director and Company Representative can be assigned, allowing users to manage invoicing tasks efficiently.
The activation link is valid for 14 days. After this period, you’ll need to reapply for access.
Yes, the MyInvois Portal supports batch uploads, allowing multiple invoices to be issued simultaneously.
Yes, the MyInvois Portal is free and provided by the IRBM to support compliance with e-invoicing regulations.
If an invoice is rejected, the portal provides detailed feedback, allowing you to correct and resubmit the document.
Users must first log into the MyTax Portal, where they can access the MyInvois Portal through a dedicated link or tab.
You can reset your password and security phrase using MyInvois Portal’s password recovery feature.
The portal is optimized for smartphones, tablets, laptops, and desktop computers.
The portal allows you to manage invoices, credit notes, debit notes, refund notes, and other related documents.
Yes, digital signing is required to validate and complete the issuance of e-invoices through the portal.
After submission, use the “Review and Validation” feature in the portal to verify if the e-invoice has been successfully generated and validated by the system.
For API integration, businesses need to register with the IRBM through the MyInvois developer portal, where the client ID and client secret are issued upon approval.
Navigate to the “Printing & Retrieval” section, select the desired e-invoice, and use the print option to generate a physical copy.
